Claudia Callaway

Washington, DC Office
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Claudia Callaway is chair of Katten's Consumer Finance Litigation practice, co-chair of the Class Action and Multidistrict Litigation practice, and leads the firm's newly formed Platform Lending Initiative. In these roles, she focuses her practice on defending clients against state and federal class actions regarding consumer protection and consumer finance laws, representing clients before the Consumer Financial Protection Board (CFPB), the Federal Trade Commission (FTC) and state banking agencies, and assisting clients in adhering to the dynamic landscape of platform and peer-to-peer (P2P) lending.


Having represented clients before the CFPB since it was established, Claudia understands the varying perspectives of key stakeholders involved, and helps clients navigate the hurdles, pitfalls and opportunities available to the numerous parties involved under the CFPB's jurisdiction. Working with banks, credit unions, platform lenders and other financial services clients, Claudia provides pragmatic advice on numerous state and federal banking and consumer protection matters, including privacy, collections, credit reporting and usury issues. She also assists clients with the enforcement of arbitration provisions and class action waivers.

Regulatory Diligence Experience

In Claudia's regulatory practice she represents a bevy of financial services clients, including installment lenders, collection agencies, money transmitters, state and federally chartered banks, mortgage servicers, credit card issuers, and credit reporting agencies in a broad range of regulatory issues before federal and state agencies and self-regulatory organizations (SROs) nationwide. Her deep relationships throughout all levels of these agencies afford her a keen understanding of the processes and cultures within these organizations, and enables her to offer efficient and practical counsel and front-of-line access to her clients in both the United States and abroad.

Platform and P2P Lending

Claudia is also recognized as a veteran in the platform lending space, which enables her to provide her clients with real-time updates and developments in this ever-changing landscape. She has spoken numerous times on issues related to merchant cash advance, crowdfunding, business-to-business and P2P consumer finance, and brings a holistic understanding of the technical, regulatory and financial complexities within the platform lending arena.

Litigation Experience

Claudia represents consumer lenders, third-party debt collectors and other consumer financial services clients in class action suits and litigation around the country, in many cases to prevent class action suits before they happen. She frequently handles cases involving the Dodd-Frank Act, the Truth in Lending Act (TILA), the Equal Credit Opportunity Act (ECOA), the Fair Debt Collection Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act and the Federal Trade Commission Act. She advises on state unfair and deceptive trade practices laws, and removal of class actions to federal court under the Class Action Fairness Act (CAFA).

In addition to her client responsibilities, Claudia has also served as an adjunct professor at Georgetown University Law Center and American University Washington College of Law, taught in Georgetown's Criminal Justice Clinic and acted as faculty advisor to the national champion Georgetown Patent & Copyright Moot Court Team. Claudia serves on the board of directors for the Washington Lawyers' Committee for Civil Rights and Urban Affairs, and on the board of directors for the Bridges Public Charter School in Washington, DC.

Shown below is a selection of Claudia’s engagements.

March 2, 2011
Speaker | Pick a Card, Any Card: Regulatory Environment for Prepaid Cards | The Mechanics of the Consumer Financial Protection Bureau | Community Financial Services Association Annual Conference | Hollywood, Florida
November 7, 2010
Speaker | Consumer Arbitration Agreements: Balancing Business Certainty and Consumer Protection | Republican Attorneys General Association Fall National Meeting | New Orleans, Louisiana
March 1, 2009
Speaker | Federal Trade Commission | Community Financial Services Association Annual Meeting | Orlando, Florida
January 26, 2009
Speaker | Masters Class on Defending Against Borrower Class Actions in Federal Court - CAFA, Removal, Certification, Settlement and Beyond | American Conference Institute's 8th Annual Conference on Consumer Finance Class Actions | New York, New York
March 7, 2008
Speaker | Current Major Issues for the Payday Advance Industry | Community Financial Services Association Annual Meeting | Las Vegas, Nevada
November 1, 2007
Speaker | Women in Management: How to Inspire Confidence | Georgia Association for Women Lawyers | Greensboro, Georgia
July 25, 2007
Speaker | Pay Day Lending? Benefits and Problems | Council of Western Attorneys General Annual Meeting | Anaheim, California
March 2, 2007
Speaker | The Landscape Beyond Payday: How Credit Card and Mortgage Trends in Legislation and Litigation Will Affect You in 2007 | Internet Top 10: Reg E, ACH Rules and Other Compliance Requirements for Internet Loans | | Community Financial Services Association Annual Conference | Paradise Island, Bahamas


  • JD, Georgetown University Law Center
  • BA, Bryn Mawr College

Bar Admissions

  • Maryland
  • District of Columbia


  • American Bar Association, Business Law and Litigation Sections, Trial Practice Committee
  • Financial Literacy Project, Co-Founder
  • Washington Lawyers' Committee for Civil Rights and Urban Affairs, Board of Directors
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